Unify Communications delighted to become Key IVR Partner

Unify Communications Key IVR Partners

Unify Communications are thrilled to become the latest organisation to partner with Key IVR, one of the leading providers of automated payment services. Hosted in leading data centres and available in 14 languages across 11 currencies, Key IVR presents an effective solution to PCI compliant payments and compliant call recording. Their partnership with Unify will see them working closely together to deliver secure contact centre payment solutions.

Key IVR is a payment solutions company processing over £1 billion per annum with recommendations from the Chartered Institute of Credit Management. As an international, cloud-based payment platform, their mission is to provide PCI-DSS compliant payment collections through great software and the delivery of excellent customer service. With over 170 clients of their own, and many more through their Partner channel, their platform serves millions of end users.

The team at Unify Communications have been working within the communications space for over a decade and specialise in creating and implementing bespoke cloud-based solutions to solve challenging communications requirements. The recent partnership with Key IVR is the latest addition to our vendor portfolio and ensures that our solutions continue to utilise “best-of-breed” platforms.

As Partners, Unify are thrilled to supply the wide range of Key IVR PCI compliant payment solutions, and are confident that our customers will benefit from the company’s omnichannel approach. By assisting organisations to securely process and tokenise card payments, no matter how customers choose to pay, we can offer a user friendly, consistent experience.

“We’re delighted to partner with Key IVR. Due to the increasing importance of PCI DSS, GDPR and other compliance regulation, our customers have a real need for tools that will improve the payment experience whilst maintaining high standards of security. With Key IVR, we can offer a solution which allows for 24/7 automated payments, agent assisted payments, secure web and live chat payments, and more.”

said Russell Attwood, CEO at Unify Communications.

“We look forward to delivering secure, seamless payment experiences through the Key IVR platform and working with the business to ensure that our customers continue to thrive, increasing sales and efficiencies now that their payment technology fully supports their objectives.”

Mark Kelly, CCO at Key IVR said:

“We recognise that Unify Communications are an industry leading software and communications platform provider. Everyone here at Key IVR are delighted to be working alongside them as we strive to reach a joint goal of enabling our clients to simultaneously communicate with their customers and take card payments securely. We have a shared interest in improving overall customer experience for our clients and our close partnership is what helps us to do so.”

The organisations will continue to work closely in the future, delivering exceptional cloud omnichannel payment solutions to businesses across the UK. If you’d like to learn more about the PCI compliant payment solutions we offer, feel free to get in touch.