Why the Modern Enterprise is Investing in Unified Communications in the Cloud

As the next generation enters the workforce, they naturally gravitate towards employers that can embrace flexible and remote work options – and the tools that enable it. You can read more on this in the Fuze Future of Work report.

There are many reasons businesses might consider implementing a Voice over IP (VoIP) solution, but the most forward-thinking organisations are already investing in cloud based Unified Communications solutions for a more diverse set of tools – enabling them to increase workforce productivity and promote collaboration.

Increase Communications Availability & Efficiency

With a cloud platform that is 100% web-based, Unified Communications as a Service (UCaaS) enables users to access the entire feature set, from the browser, anytime, and (importantly) anywhere. For those in the modern workforce, availability outside of the usual hours is important, so a UC solution with mobile capability is vital.

Enable on-the-go employees to make calls from their mobile device whilst presenting as their organisation – instead of their personal mobile number – to keep a professional image whilst maintaining employee privacy. Use presence features to communicate availability and IM/chat for modern group messaging and real-time content sharing.

Renew & Retain IT Control

With an integrated user experience for unified communications, you can combine voice, video, messaging, and content sharing in a single application with a streamlined user experience. User adoption becomes organic, not forced, and IT can successfully reign in rogue collaboration apps which often introduce security and compliance problems and impact system performance.

Browser based conferencing capabilities mean an end to application downloads or plugins – guests can join meetings simply by clicking a link.

Moreover, with premium security and data privacy, protecting your business communications (no matter where they take place) has never been simpler. Unify’s Unified Communications solutions in the cloud are SSAE16 SOC1 Type II, SSAE16 SOC2 Type II, and HIPAA compliant.

Ensure Quality and Reliability

Factors like call quality, HD video, uptime, and especially security are of paramount importance to the modern enterprise. Unified Communications solutions in the cloud, when built on enterprise-grade platforms can deliver 99.999% guaranteed uptime, rich content sharing up to 4k resolution, and packaged integrations to leading CRM applications, email clients and browsers.

Cost Saving!

Unified Communications in the cloud are typically offered on monthly subscription rates, meaning organisations are not burdened with large capital purchases or additional maintenance investments. Instead, they get all the features they need to start communicating from as soon as their solution goes live, and maintenance/improvement updates to the systems happen automatically and free of charge.

In the modern world of the international enterprise, a missed phone call can be a missed opportunity. UC solutions in the cloud, like Fuze, provide organisations with the tools to ensure success, whilst significantly reducing Capex costs.

Improve your employee interaction and collaboration, recruit and retain top talent with tools to support flexible work options and mobility and make a smart investment in the cloud.