UC Transformation In the Enterprise: Event Write-Up
On Thursday, May 2nd we hosted a dedicated UC Insights session at The Gherkin; examining global enterprise transformation in the cloud.
With speakers from Fuze, Link Asset Services and Unify, the session was designed to examine the ways IT leaders can reduce the costs of their telephony, collaboration and maintenance, without sacrificing compliance or resilience needs.
We were thrilled to have so many brilliant organisations in attendance. We were joined by some of the leading IT and transformation professionals working in the enterprise, all there to gain insights into workforce mobility, collaboration and productivity.
Our own Simon Furber kicked off the presentations with an overview of the current technology landscape. His session examined the driving forces behind UC transformation projects in 2019 and looked at why 70% of teams will rely primarily on workstream collaboration tools to get their daily work done by the year 2022 (Gartner).
From there, we moved to Bradlee Allen from Fuze, who delivered some compelling insights from Fuze’s own Future of Work report. Bradlee’s presentation highlighted the need to offer communications and collaboration tools which complement the way your employees are already interacting with each other and emphasized the dangers inherent in shadow IT. Reflecting on the prevalent use of applications like WhatsApp for collaboration, the lack of regulation presents a real danger – particularly in regulated enterprise environments.
Following Bradlee, our attendees heard from Ian Carron, IT Services and Digital Transformation Director (EMEA) at Link Asset Services. Ian’s presentation went into detail around Link Asset Services’ own transformation journey and their path to adopting a Unify/Fuze cloud communications solution. Ian stressed that the need for the solution to be low-disruption was paramount and emphasized that whilst there were points at which he held concerns about the project, overall the deployments had all run smoothly and voice quality had dramatically improved when compared with their previous legacy environment.
In his words “It just worked, and it’s continued to work.”
The session finished with a whistle-stop tour of the Fuze solution, with a live demonstration of HD video calls in action, and examples of cross channel file sharing and collaboration. Attendees were able to take a closer look at the user interface – both desktop and mobile – and gain a practical understanding of how the collaboration and screen sharing features work.
We thoroughly enjoyed the event and feedback has been very positive. If you’re interested in obtaining your own copy of the presenter slides, you can download them here.