Achieve Consumer Duty Compliance And Fair Outcomes With Artificial Intelligence

Discover how UK financial services firms can achieve compliance with the Financial Conduct Authority (FCA) Consumer Duty.

This eBook from NICE explores the requirements set by the FCA, including delivering positive outcomes for retail clients, avoiding harm to customers, acting in good faith, and addressing the needs of vulnerable customers. With the regulations taking effect in July 2023, understanding and meeting these new standards is crucial.

Explore the importance of putting consumers at the heart of your business and focusing on delivering good outcomes for customers in this insightful eBook.

Download now to find out more on:

• Handling vulnerable customers and prioritising their fair treatment
• The role of AI in Consumer Duty compliance
• Spotting vulnerabilities swiftly
• Embedding compliance in your business
• How to stay ahead of compliance
• Upskilling frontline staff to deliver positive outcomes

Fill out the form below to download the eBook and get the latest advice from NICE on being complaint with the Consumer Duty.