The Inner Circle Guide to Cloud-Based Contact Centre Solutions (UK) 2020
“The Inner Circle Guide to Cloud-based Contact Centre Solutions (4th edition)” is one of the Inner Circle series of ContactBabel reports – a series of analyst reports investigating key customer contact solutions. The Guides aim to give a detailed and definitive view of the reality of the implementing and using these technologies, an appraisal of the vendors and products available and a view on what the future holds.
Download the latest UK guide to explore:
- What’s Changed Since 2012
- Drivers and Inhibitors of Cloud Adoption
- The Role of Cloud in PCI Compliance
- The Use of Cloud-Based Contact Centre Functionality
- The Future of Cloud-Based Contact Centre Solutions
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