Project Description

The Inner Circle Guide to Cloud-Based Contact Centre Solutions (UK) 2020

“The Inner Circle Guide to Cloud-based Contact Centre Solutions (4th edition)” is one of the Inner Circle series of ContactBabel reports – a series of analyst reports investigating key customer contact solutions. The Guides aim to give a detailed and definitive view of the reality of the implementing and using these technologies, an appraisal of the vendors and products available and a view on what the future holds.

Download the latest UK guide to explore:

  • What’s Changed Since 2012
  • Drivers and Inhibitors of Cloud Adoption
  • The Role of Cloud in PCI Compliance
  • The Use of Cloud-Based Contact Centre Functionality
  • The Future of Cloud-Based Contact Centre Solutions

Complete the form below to view the guide.