Contact Centre Savings Calculator.

Try our quick and easy Contact Centre Savings Calculator and receive your tailored report.

Unify can help you transform your customer engagement technology and processes and generate real value for your business. Our simple tool will show you how much you could save by moving from traditional contact centre telephony to the cloud. Learn how you could reduce your operating costs and improve your customer experience with a contact centre platform in the cloud.

It should only take 5-10 minutes and in many cases, you can select the industry average options we’ve provided if you don’t have the exact data to hand. We can tweak these answers later.

When you’ve finished, we’ll prepare your tailored contact centre savings report and email it to you.

The data you enter into the contact centre savings calculator provides us with information across numerous cost categories. With this, we can establish a picture of your current contact centre costs, whilst presenting a view on estimated savings from implementing Unify’s cloud contact centre solutions.

The report covers three key areas: the contact centre, omnichannel interactions and workforce management. We will happily follow up with a more in-depth study of your contact centre to see what improvements can be made – be they technology or process based – and how best to deploy these.

First Utility Case Study

Shell Energy save £2 million a year in operational costs with Unify Communications

Unify are incredibly proactive. From the word go they’ve been completely honest with us, always one step ahead and they’ve completely understood our business – it’s been very impressive” – John Booton, Head of Technical Operations

Having grown rapidly since conception, the company had quickly outgrown their previous solution which wasn’t able to scale with the business.

The move to Unify’s solution has not only given them scalability, but delivered them a whole host of new functionality which has enabled them to improve their customer experience at a reduced cost.

Read the full story