Unify Partner Serenova Named Strong Performer Among Cloud Contact Centres by Forrester

Unify Partner Serenova Named Strong Performer Among Cloud Contact Centres by Forrester In a report highlighting the global scale and operational excellence of the Serenova platform, independent research [...]

Embracing Digital Disruption in the Cloud to Improve Customer Service in the Utilities Sector

Embracing Digital Disruption in the Cloud to Improve Customer Service in the Utilities Sector The digital transformation and cloud revolution presents an opportunity for utilities providers to [...]

Reducing Risk: Do You Know What Your Comms Strategy is Costing You? (Infographic)

Do you know what your communications strategy is costing you? (Infographic) Download the PDF version here : Reduce Risk Infographic Is your communications strategy costing you time and money? [...]

Worried about Chapter 11? There are bigger things to worry about….

Worried about Avaya's recent Chapter 11? There are bigger things to worry about.... By Simon Furber Myself and the team at Unify Communications understand the Avaya world; between us, we’ve [...]

Gartner Recognize Serenova as Top Cloud Contact Centre (CCaaS) Vendor

Gartner Recognize Serenova as Top Cloud Contact Centre (CCaaS) Vendor Thanks to a year of innovation, the latest Gartner Contact Centre as a Service (CCaaS) Magic Quadrant report saw Serenova [...]