14th March 2024, Bristol - Route 101 a leading provider of omnichannel customer engagement solutions...
Press Release/ Industry News/ Call Centre Technology/ GeneralIt’s been almost a month since our latest event, held in partnership with Zendesk at the Porsche Exp...
Customer Experience/ Call Centre Technology/ General/ Events/ Conversational AI22nd February 2024, Bristol - Route 101, a leading Systems Integrator specialising in Contact Centre...
Press Release/ Industry News/ Call Centre Technology/ GeneralWe chat with Ashley Williams, Route 101's Zendesk Principal Implementation Consultant, on how embrac...
Call Centre Technology/ GeneralMany organisations choose Zendesk for their contact centres to provide smooth and personalised custo...
Customer Experience/ Call Centre Technology/ GeneralThis week, we caught up with Liam Pollard, our Senior Zendesk Engagement Manager, to discuss his rol...
Call Centre Technology/ GeneralOn 16th November 2023, Route 101 proudly sponsored PolyAI's event, VOX 2023. We were thrilled to be ...
Call Centre Technology/ General/ Events/ Conversational AIIn this exclusive interview, we sit down with Phil Crump, Principle Implementation Consultant at Rou...
Call Centre TechnologyOn 4th October 2023, Zendesk hosted a virtual product reveal, showcasing the latest generative AI ca...
Call Centre TechnologyIn today's competitive business landscape, customer engagement is paramount. As customers seek perso...
Call Centre TechnologyRoute 101 Ltd.
The Conifers, Filton Rd
Hambrook
Bristol BS16 1QG
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