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Blog2018-06-20T14:05:22+00:00

March 2019

Unify Communications Listed in FT 1000: Europe’s Fastest Growing Companies

By |March 11th, 2019|Categories: Press Releases, Unify News|

Unify Communications Listed in FT 1000: Europe's Fastest Growing Companies We are delighted to announce that Unify Communications have been listed in the Financial Times annual list of the fastest-growing companies in Europe. [...]

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February 2019

15 Top Tips To Deliver the ULTIMATE Customer Experience

By |February 8th, 2019|Categories: Customer Experience|

15 Top Tips To Deliver the ULTIMATE Customer Experience 1. Put your customers’ needs FIRST Look, your customers are demanding. They don’t want to wait around to talk to you, and [...]

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January 2019

CRM & Contact Centre Technology Integration

By |January 14th, 2019|Categories: Call Centre Technology, Cloud Technology|

The Beginner's Guide to CRM and Contact Centre Technology Integration First things first – why should you integrate your CRM with your contact centre? Intelligent Call Routing If your contact centre [...]

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Contact Centre Complexity Will Destroy Your Bottom Line

By |January 14th, 2019|Categories: Call Centre Technology, Customer Experience|

Contact Centre Complexity Will Destroy Your Bottom Line Complexity in the contact centre will significantly harm how your organisation is able to address and support the customer experience – with a direct repercussion [...]

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November 2018

Future of Customer Service in Utilities Event: A Write Up

By |November 19th, 2018|Categories: Customer Experience, Events|

Future of Customer Service in Utilities Event Download the presenter slides. I want the slides! On November 8th, we hosted a dedicated customer experience workshop [...]

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Unify Named Deloitte UK Technology Fast 50 Winner

By |November 16th, 2018|Categories: Press Releases, Unify News|

Unify Communications Ranked 16th in Deloitte Technology Fast 50 We are delighted to announce that Unify Communications has been named the 16th fastest growing technology company in the UK as part [...]

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