Unify Communications are pleased to announce that we are now ABTA partners.
Who are ABTA?
ABTA is the UK’s largest travel association, representing travel agents and tour operators. They’ve been a trusted travel brand for more than 65 years, offering advice and guidance to travellers, whilst leading the travel industry in supporting high service standards. We’re delighted to be partnered with them, playing our part in building a confident travel industry – empowering travel organisations to transform their customer experience.
Unify & ABTA
As ABTA members, Unify are joining the ABTA family, putting us right at the heart of the travel industry.
The travel sector is highly competitive; with increasingly bargain hungry adventurers. To compete, organisations need to stand a cut above the rest, and being able to serve and delight customers wherever and whenever they reach out can be an impressive differentiator. Today’s travellers expect exceptional experiences across the board – including their customer experience. Remembering their preferences and delivering a personalised service, and solving problems quickly, across every type of interaction, is paramount.
Our market leading Enterprise Telephony & Contact Centre solutions can help travel organisations to deliver award winning omnichannel customer experiences. Our expertise lies in helping organisations migrate from traditional, complex to manage, expensive to run legacy services, to a subscription service which is highly scalable, extremely reliable and that delivers award winning customer satisfaction.
We’re really looking forward to working with ABTA to empower travel organisations and transform customer journeys. You can catch us speaking at the Delivering Customer Service Excellence Event on May 17th in London, where we’ll be exploring how travel organisations could use technology to improve their omnichannel customer service strategy. Can’t make it? Feel free to contact us for more information on our services or to request a demo.